—— Ali -- Germany
—— Gomez -- USA
—— Dr. Sharat -- India
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|Main Market:||North America|
|No. of Employees:||150~200 People|
|Export p.c:||90% - 100%|
Service Tenet: Service is foremost.
Service Aim: Customer's satisfaction.
Service Consultation: Friendly, patiently.
Service Way: Quick response.
Service Slogan: Inspire our customers with our efforts and endeavors.
2. Service Type
Telephone Counseling, Online Counseling & Locale Counseling,door-to-door service.
3. Maintenance Service
(1) Guarantee:Within 24 months from the day you bought the product, if there is
any fault,we provide free maintenance service.
(2) If you have any problem while using our product, please contact with us with telephone,
fax, network or e-mail and we will answer within one hour and solve your problem as
soon as possible.
(3) We take charge the quality of our product under normal use. If host default,
we provide free maintenance. After the warranty period , we only charge cost price for spare parts.
|No.||Product||Warranty Range (After Delivery)|
|1||Host Machine||24 Months|
|2||Accessories and Consumable part consumables parts such as lamp, handpiece, filter||6 Months|
5. The Following Items are out of our Maintenance Range
If any of following happens, customers will not enjoy our maintenance range:
(1) Beyond warranty period.
(2) Damage caused by abnormal use, maintenance and repair.
(3) Damage caused by force majeure.
(4) Some consumable spare parts like lamp, filter, hand piece, etc.